Description:PerfectServe Practitioner is a secure clinical communication and care coordination app designed for physicians, nurses, and care teams to streamline patient-centered workflows. Core features include real-time secure messaging and voice calls, automated escalation and routing to the right clinician, and task and schedule management to reduce delays in care. The app is HIPAA-compliant and optimizes clinical workflows to improve response times, coordination across departments, and overall productivity in medical settings.
HOW TO USE:1. Download and register: Install the app, create or sign in with your institutional account, and complete account verification.
2. Set up your profile and team: Add your role, department, and on-call schedules, and invite or join your care team to enable secure routing.
3. Use core communication tools: Start secure messages, initiate clinician-to-clinician calls, and use escalation rules to notify the right provider in real time.
4. Manage patient workflows: Assign and track tasks, view patient-related messages and handoffs, and integrate with EHR or system-level settings for streamlined documentation and workflows.