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HOME / ClientService
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ClientService
0.0
UpdateOct 7, 2025
DeveloperЕдиный сервис «Мой Двор»
OSIOS
Categoryapp
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Good App Guaranteed: This app passed the security test for virus,malware and other malicious attacks and doesn't containany theats.
Description:ClientService is a lightweight help desk and client support utility that centralizes customer requests across email, chat, and web forms. Manage tickets end-to-end, collaborate with your team, and resolve issues faster.
Core features
- Unified inbox and ticketing: Convert messages into tickets, set priorities and SLA targets, assign owners, and track status in one place.
- Real-time communication: Reply via email or live chat, use templates and canned responses, add internal notes, and attach files.
- Automation and insights: Auto-route tickets, trigger alerts for deadlines, send CSAT surveys, and review performance dashboards.
Ideal for freelancers, small teams, and growing businesses seeking an efficient, easy-to-use service desk. Keywords: help desk software, customer support, ticketing system, service desk, SLA management, workflow automation, team collaboration, analytics.
HOW TO USE:1. Download and sign in: Create a workspace with your company name, set your support address, and invite teammates.
2. Connect channels: Forward your support email, embed the web form or chat widget, and link tools like CRM or Slack.
3. Capture and organize: New messages become tickets; set priority, add tags, assign an owner, and leave internal notes.
4. Respond and resolve: Reply from the unified inbox with templates, attach files, escalate or merge when needed, then close and send a satisfaction survey.
5. Automate and optimize: Create auto-assign and SLA rules, set business hours, and review dashboards to improve response and resolution times.
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Version:
1.0
Size:
2.04MB
Price:
Free
Released:
Oct 7, 2025
Updated:
Oct 7, 2025
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